Frequently Asked Questions

Whether gas or electric, tank-type or tank-less, your water heater is a mechanical device which requires regular maintenance. There are many parts and components that can fail. You may need a new element, thermostat, or other parts or service.

Gurgling or water level fluctuation is often a sign of a clog in the main line or a vent.

A water softener is the best. The new water softener conditioners are extremely reliable and use much less salt than older models.

There are many new products available that can lower your energy consumption: tank-less water heaters, low-flow faucets, water-saving toilets…just to name a few!

Some water has a sulfur or “rotten egg” smell when it comes from your water source. Other odors can come from your anode rod in your water heater. Regular flushing of your water heater sometimes works, however the anode rod may need to be replaced to eliminate the odor. Persistent sulfur odors may need to be treated with a sulfur removal system.

Yes. These are called comfort height toilets. We can get them for you and install them.

If you already have a propane tank, we can run a gas line to your outdoor kitchen or grill.

No one likes a cold floor. In most cases, we can fix that by adding radiant tubing under the existing floor. However, sometimes accessing the area under the floor can be a problem. Call us and we can check it out.

If you are not experiencing problems, most septic tanks do not need to be pumped.

Multiple studies have shown no benefits from adding chemicals to your septic tank.

Changing a faucet or fixture can really add value to and modernize your kitchen or bathroom. We’ve got all kinds to chose from. Look around in our virtual showroom or stop by to pick one out. Our service techs will be glad to come by and install it. It’s often quicker and less of a hassle than you might think.